Senior People & Culture Advisor

About the Opportunity

With more than 20,000 employees across 550+ stores in Australia, Chemist Warehouse is Australia’s largest and most recognised pharmacy group — and we’re still growing. Following our recent merger with Sigma Healthcare, we’re entering an exciting new chapter as an ASX-listed company, with continued expansion into New Zealand, Ireland, China, and beyond.

We’re currently seeking a People & Culture Business Partner to join our national team. This role plays a key part in supporting our leaders and team members across the full employee lifecycle, with a strong focus on. If you’re passionate about guiding complex workplace decisions, shaping a positive culture, and coaching leaders with confidence — we want to hear from you.

What You’ll Be Doing

Reporting to our P&C Advisory Lead, your responsibilities will include:

• Delivering proactive, solutions-focused Employee Relations advice across stores, head office, and distribution centres.
• Supporting leaders with end-to-end case management, performance concerns, and employee grievances.
• Coaching managers on best-practice processes — including investigations, disciplinary outcomes, and fair decision-making.
• Acting as a point of escalation and providing leadership to Advisors as needed.
• Drafting formal documentation and communications with precision and professionalism.
• Interpreting employment legislation, Modern Awards, EA's, and policies to ensure compliance and consistency.
• Identifying areas for improvement in ER practices and helping drive cultural uplift across the business.
• Championing fairness, employee engagement, and conflict resolution.
• Travelling occasionally (locally/interstate) to build relationships and provide in-person support where needed.

About You

We’re looking for an experienced ER professional who thrives in a fast-paced, people-driven environment. You’ll bring:

• A degree in Human Resources, Business, Psychology or a related field.
• Proven experience in Employee Relations and workplace dispute resolution.
• Deep knowledge of Australian employment legislation and IR frameworks.
• Excellent interpersonal and written communication skills.
• Confidence in managing complex cases and influencing decision-makers.
• A calm, fair, and commercially aware mindset.
• Strong organisational skills with the ability to manage competing priorities.
• Digital fluency with confidence using HR systems.
• Experience in retail, pharmaceutical, or service-based industries (highly regarded).

What’s On Offer?

• A capable and collaborative national P&C team
• Career development and internal mobility pathways
• Discounts across all Chemist Warehouse Retail Group brands
• On-site subsidised café
• Free flu vaccinations
• Access to employee assistance and wellbeing programs

If you're ready to step into a visible, high-impact role within one of Australia's fastest-growing retail groups — apply now and make your mark.