Key Account Manager

• Interviews commencing immediately
• Be part of the growth within our Canberra business
• A premium brand that will appreciate your dedication to service excellence_Chartwells provides tailored, boutique and unique hospitality solutions to the education market. We specialise in challenging the boundaries in order to deliver a sustainable point of difference._About You

• Minimum 4+ years of senior hospitality management in premium venues
• Multi outlet/multi-site management experience along with experience managing sizeable teams
• A true foodie at heart, who loves nothing more than exploring the latest culinary trends
• A masterful service delivery professional who always puts the customer first
• Experience in a comparable environment or within a multi-site catering environment
• A ‘get up and go’ hands on manager who can lead from the front
• Ability to encourage and lead others
• Ability to interact with and maintain strong client engagement
• Strong financial acumen

About the Role

• Be a “hands on” leader, ensuring the smooth management flow of our site
• Monthly financial & budgetary reporting identify opportunities to streamline business needs
• Effective management of cost of goods and implement stock control systems within the workplace
• Ensure effective development and utilisation of professional knowledge and skills are shared across the team
• Lead, motivate and develop your team to be “the best they can be”
• Maintain exceptional customer service and exceed client expectations
• Actively develop and execute strategies to reduce labour turnover
• Continue to build, develop and enhance client relationships

The Benefits

• Easy access to 100+ retail discounts
• Opportunity to learn new skills and move to different internal roles
• Access to a wide variety of training & development
• Work life balance, most school holidays off
• Work largely within school hours and spend time where it counts - with family
• Clear career paths and support to achieve your goals

Apply Today!For any further queries, please send an email to careers@compass-group.com.au