Meeting & Events Coordinator

Meeting & Events Coordinator - Maldron Sandy Road We have an exciting opportunity for a Meeting & Events Coordinator in the Maldron Sandy Road Objective of the Role Reporting to the Sales Manager, the Meeting & Events Coordinator will be responsible for effectively co-ordinating meetings and events at the hotel and assisting with driving sales growth. Key Duties And Responsibilities

• Co-ordinate event bookings, always ensuring effective verbal and written communication with clients.
• Address client inquiries, handle last-minute changes, and resolve any issues to maintain a high level of guest satisfaction.
• Act as a key liaison between clients, the sales team, and operational departments to ensure all event details are effectively communicated and executed.
• To assist with meeting rooms set-up and service, ensuring all details are 100% accurate.
• Ensuring all booking deposits are in place and all charges for events are posted and charged daily.
• To manage the online profiles of the hotel on various platforms.
• To facilitate familiarisation trips and site visits for all sales opportunities from bedrooms, meeting rooms and F&B.
• To assist Sales Manager when creating strategies to drive more business for meeting rooms and F&B.
• To assist with the promotion of the property at networking events.
• To carry out regular competitor research projects as requested.
• Build rapport with potential clients to convert enquires into confirmed bookings.
• Build relationships with clients to encourage repeat business.
• To assist with duties in other departments within the hotel when needed.

Requirements

• Excellent organisational & administration skills.
• Event sales or coordinating experience in a hotel or venue is desired but not required.
• Reactive sales experience is a must with proactive sales experience desirable.
• Experience working with clients over the phone and face to face.
• An excellent command of the English language
• Possess the ability to see an opportunity act on it to secure revenue for the Hotel.
• Strong interpersonal skills.
• Strong communicator.

About Our Culture Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating over 4000 jobs and investing over €110m in the Irish and UK economy. We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.