dusk Group logo

Casual Customer Assistant - Highpoint

dusk Group
Department:Customer Service
Type:ON-SITE
Region:Melbourne
Location:Travancore, Victoria, Australia
Experience:Entry level
Estimated Salary:A$30,000 - A$40,000
Skills:
CUSTOMER SERVICEVISUAL MERCHANDISINGTEAM COLLABORATION
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Job Description

Posted on: July 24, 2025

Are you ready to light up customers' lives and create a warm, inviting atmosphere? Do you have a burning passion for candles and a knack for bringing homeware dreams to life? If so, we have an illuminating opportunity for you to join our team as a Customer Assistant in one of 140+ dusk stores across Australia and New Zealand - dusk Highpoint.Role Overview As a Customer Assistant, your mission will be to ignite joy in every customer who walks through our doors. Your radiant personality and commitment to delivering exceptional experiences will help us achieve our glowing goals. From achieving key performance indicators (KPIs) to illuminating our store with captivating visual merchandising, you'll play a pivotal role in bringing the dusk vision to life! Key Responsibilities

  • Shine bright and consistently deliver perfect customer experiences, leaving customers glowing with satisfaction.
  • Set the mood by achieving KPIs and ensuring our store's success sparkles.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store always visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • Be a team player who embraces the power of unity and cooperation.
  • Ignite your motivation with a can-do attitude, always ready to go the extra mile.
  • Committed to continuous improvement and eager to learn and grow like a budding flame.
  • Bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere!' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Join the dusk team today and let your pun-tastic personality light the way!

Originally posted on LinkedIn

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