Team Leader, Rostering and Scheduling

We're excited to offer an opportunity for a Team Leader, Rostering and Scheduling to join our growing team on a full-time basis. In this role, you'll lead and support our rostering and scheduling officers to ensure efficient workforce management, fair and transparent scheduling, and smooth day-to-day operations. If you're passionate about optimising resources, improving employee satisfaction, and driving high-quality service delivery, we'd love to hear from you. What You'll Be Doing

• Lead the rostering and scheduling team to deliver accurate, efficient, and compliant rosters
• Ensure all scheduling aligns with legislative requirements, Enterprise Agreements, and organisational policies.
• Promote fair, transparent scheduling practices that support employee engagement and satisfaction
• Resolve scheduling conflicts and staff concerns promptly and professionally
• Monitor performance and drive improvements using data, feedback, and operational trends
• Prepare and present regular reports on key scheduling metrics such as coverage and overtime
• Coach, mentor, and develop team members to maintain high performance and best-practice rostering
• Contribute to strategic workforce planning and collaborate across departments to support organisational goals

What You'll Bring

• Demonstrated experience leading rostering, scheduling, or workforce management teams
• Strong understanding of compliance requirements, including Enterprise Agreements and relevant legislation
• Excellent communication, coaching, and conflict-resolution skills
• A proactive, solutions-focused mindset with the ability to adapt in a fast-moving environment
• Strong analytical skills with the ability to interpret data and identify trends
• A commitment to delivering high-quality service and supporting a positive employee experience

What We Offer We believe in supporting those who support others. Our benefits include:

• Not-for-profit salary packaging up to $15,900 per annum
• Meal and entertainment benefits up to $2,650 per annum (tax free)
• 17.5% annual leave loading
• Paid parental leave (9 weeks for eligible employees)
• Cultural Leave Days for eligible employees
• Access to ForME!, our employee benefits platform with discounts, financial tips, and wellbeing programs
• Private health insurance discounts with Medibank
• Employee Assistance Program (EAP)
• Fitness Passport access with discounted gym and pool memberships for you and your family

Inclusion & Belonging Feros Care actively seeks to include, welcome, and value the unique contributions of all people. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disability. If you'd like to discuss accessibility requirements, preferred communication methods, or adjustments, please contact our Talent Acquisition Team at Talent@feroscare.com.au or call 07 5669 0559 (Option 3 - Recruitment). Ready to Make an Impact Behind the Scenes? If you're passionate about delivering strong operational outcomes and understand the importance of quality rostering in aged care, we'd love to hear from you. Apply now and be part of an organisation where your skills truly matter.