Project Support Officer

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Our state government client is seeking an experienced Finance Project Support Officer on a temporary 6-month contract with the possibility of extension. As a Project Support Officer, you will play a key role in supporting the implementation of a financial and administration system across schools as part of Program Kaartdijin. You will provide high-level system support, deliver expert advice, and assist with deployment strategies. This role requires strong stakeholder engagement, problem-solving skills, and a commitment to exceptional customer service.

Key Responsibilities

• Provide high-level system support to schools and facilitate onboarding into the Kaartdijin solution.
• Deliver advice and solutions to issues raised by schools, building user capability and confidence.
• Assist with deployment and support strategies and coordinate activities across business areas.
• Contribute to developing procedures, practices, standards, and guidelines for program implementation.
• Maintain effective communication networks with schools, regional offices, central office, and external stakeholders.
• Support change management initiatives and represent the program on committees and working groups as required.
• Maintain a strong focus on customer service delivery and continuous improvement.

What you'll need to succeed

• A financial background with practical knowledge of financial processes is highly essential.
• Proficiency of TechnologyOne (TechOne) or CiA systems is essential.
• Australian citizen or permanent resident.
• Demonstrated ability to support system implementation and resolve issues at an organisational level.
• Strong written, oral, and interpersonal communication skills with the ability to consult and negotiate effectively.
• Proven ability to deliver high-level customer-focused services and work collaboratively under pressure.

What you'll get in return

• Full-time hours
• Competitive hourly rate
• Close to public transport links
• State Government opportunity

What you need to do now

If you think this role is for you click 'apply now.' For more information or to find out about other suitable opportunities, contact Andrew Uko on 08 9254 4535 or email andrew.uko@hays.com.au