Administration Officer

The Endoscopy Unit are looking for a Administration Officer to join their team. The purpose of this role in the team is to ensure the delivery of a high quality, client focused administrative support service to the Endoscopy Unit and Gastroenterology Services. We are Metro South Health We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence. We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply. We are committed to creating a diverse and inclusive workplace for our people and our community. We are part of and proud of the community we serve. We are better together . Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community. About The Role

• Provide reception duties including telephone enquiries, face-to-face enquiries, assistance and redirection where appropriate, arrangement of transport for patients, medical documents, x-rays and medications, arrange follow up appointments, faxing, photocopying and taking accurate messages for staff and patients.
• Manage patient bookings by ensuring prospective patients have been placed on a respective waiting list and are booked within the time frame indicated on the referral form.
• Act as a primary point of contact for the unit for all incoming and outgoing communication. This includes examining, prioritising and managing the flow of communication including the preparation of letters, memos and briefs as required.
• Ensure patients and other staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds, gender, identity, ages or abilities.

Find out about the role in more detail and how to apply in the attached Role Description. Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day. We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. You can find out more about why it's so great to work at Metro South here: https://www.metrosouth.health.qld.gov.au/careers Occupational group Administration