About the role
You will be the friendly face of this professional consulting suites - delivering warm, professional customer service and keeping everything running smoothly behind the scenes. From managing administration tasks, front desk duties and to supporting a team of specialists, you'll be part of a close-knit team that works together to make sure every detail is taken care of.
Duties and Responsibilities include:
- Answer incoming calls in a timely, proficient, and friendly manner, ensure correct processes are followed relating to taking messages and assisting with patient enquires
- Attend to patients and visitors at the Reception desk, directing visitors and handling all enquires with professionalism, efficiency, and compassion
- Schedule all necessary appointments
- Record management, data entry and database management
- Provide timely and accurate documentation related to patient's needs
- Account management - processing payments, receipting and daily banking
Skills & Experience required
- You have a calm, caring and mature minded outlook with exceptional interpersonal skills
- Experience within a similar role in the hospital/medical sector will be required
- The ability to work in a busy environment and under pressure at times
- You must be highly organised and with the ability to juggle multiple tasks and priorities
- A proactive, positive attitude, you are motivated and willing to learn and grow
Benefits and Culture
This opportunity will see you work for a large Healthcare provider that values people and healthy working relationships. You will enjoy working within a supportive, collaborative, and positive environment, with leaders who are deeply passionate about the work they do. This is a 38 hour week and you will be rewarded with a competitive market remuneration. Uniforms are provided and there is also the added benefit of reduced staff meals.
Click on the APPLY button or contact Tracey Montgomery on 3846 7730.
All Candidates will be notified of the outcome of their application by email or phone.
