Ventia logo

Mess Manager

Ventia
Department:Marketing
Type:ON-SITE
Region:Darwin
Location:Darwin City, Northern Territory, Australia
Experience:Mid-Senior level
Estimated Salary:A$65,000 - A$85,000
Skills:
HOSPITALITY MANAGEMENTCATERING OPERATIONSFOOD SAFETYCASH HANDLINGTEAM SUPERVISIONCUSTOMER SERVICEDEFENCE OPERATIONSSECURITY CLEARANCEIMPOSVENSAFE
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Job Description

Posted on: December 3, 2025

  • Ventia has been awarded a 6-year Defence Base Services contract
  • Work for a top 200 ASX listed company based in Australia and New Zealand
  • Opportunities available across Defence sites nationally

In partnership with the Australian Defence Force, we are seeking a Mess Manager to join our team in the RAAF Base Darwin.Join Ventia in Supporting Australia’s Defence Community Ventia is a long-standing partner of the Department of Defence, providing integrated Defence infrastructure and asset management support services. As part of our Defence Base Services contract, Ventia has proudly delivered essential services across military bases nationwide for a decade. We help create safe, efficient, and supportive environments where Defence personnel live, work, and train. SafetyCommitment At Ventia, safety is more than a priority — it’s our way of working. It is our licence to operate and the foundation of our culture. We foster a community where safe work practices are not just spoken about — they are consistently demonstrated in everything we do. We are committed to maintaining a high-performing, safety-focused environment and seek individuals who actively contribute to this culture. Every team member plays a vital role in upholding our safety standards and ensuring the wellbeing of themselves, their colleagues, and the communities we serve. What’s On Offer

  • Safety First- At Ventia, we believe that every job should be done right, and that everyone should go home safely at the end of each day.
  • Ventia have been awarded a 6-year Defence Base Services contract with opportunity for further extension.
  • Ventia is recognised as a Veteran Employer of Choice by the Australian Government’s Department of Veterans’ Affairs.
  • Uniform/PPE supplied.
  • Access to a variety of health and wellbeing initiatives, including discounted health insurance and our employee assistance program.
  • Access to Ventia’s: amazing discounts at over 450 retailers across Australia, including major retail brands.

About The Role Ventia is seeking a Mess Manager to join our Hospitality and Catering Services team. This role is responsible for overseeing the daily operations of Defence mess facilities at RAAF Base Darwin. Key Responsibilities Include (but Are Not Limited To)

  • Manage meal service operations, cash handling, and reconciliations
  • Ensure mess facilities are secure, clean, and compliant with food safety standards
  • Respond to customer queries and minor complaints professionally
  • Coordinate staff replacements and ensure all team members are inducted
  • Maintain accurate records in systems such as IMPOS and Vensafe
  • Assist the Rostering Coordinator where necessary to manage replacements for sick or no-show staff
  • Report equipment faults and facility issues promptly
  • Promote a positive SHEQ culture and complete all mandatory training

About You

  • Cert IV or Diploma in Hospitality and Catering (or equivalent recommended)
  • Responsible Service of Alcohol certification
  • Food Safety for Supervisors certification (training provided)
  • 2+ years’ experience supervising food and beverage service
  • Strong interpersonal, communication, and teamwork skills
  • Adaptability and commitment to high standards of customer service
  • Understanding of Defence Force operations is desirable

Must be eligible to hold a Defence Security Clearance. As a result of this requirement the applicant must be an Australian Citizen and be willing to undertake and maintain a satisfactory Australian Federal Police Check. #BST2026 About Ventia Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate. Diversity Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities. How To Apply If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button. Position Reference Number: 165082

Originally posted on LinkedIn

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