Stakeholder Engagement Advisor

Job description:

Stakeholder Engagement Advisor 

• $124,535 per annum + 12% superannuation  • Full time, ongoing opportunity  • Geelong or Melbourne based role (hybrid work from home – 3 days a week in the office) 

About the opportunity 

Help shape how WorkSafe Victoria engages with the Victorian health system and contribute to improved outcomes for injured workers. 

This is an exciting opportunity to join a newly established team within the Health & Recovery Division and play a key role in strengthening relationships across the healthcare sector. Working with healthcare providers, hospitals, peak bodies, government organisations and other key stakeholders, you will contribute to initiatives that improve experiences and outcomes for injured workers and the Victorian community. 

Reporting to the Manager, Stakeholder Engagement, you will contribute to the delivery of WorkSafe's stakeholder engagement strategy by building trusted relationships, coordinating engagement activities and ensuring communication is timely, consistent and aligned with organisational priorities. 

As a key point of contact, you will work closely with external stakeholders and internal teams to gather insights, contribute to change initiatives and help address emerging issues and enquiries. Through your work, you will strengthen collaboration, inform decision-making and support a coordinated approach to engagement across the health sector. 

Key accountabilities 

• Act as the primary point of contact for allocated stakeholder groups, responding to enquiries, facilitating connections and coordinating support across internal teams.  • Build and maintain productive relationships with healthcare providers, hospitals, peak bodies and other organisations across the health and disability sectors.  • Plan and deliver workshops, forums and consultations, ensuring insights and outcomes are captured and translated into action.  • Gather, analyse and synthesise feedback to inform service improvements, policy development and strategic priorities.  • Prepare clear, targeted and audience-appropriate communications, briefing materials and supporting resources.  • Draft and coordinate responses to enquiries, complaints and executive or ministerial requests, ensuring accuracy, quality and timely delivery.  • Contribute to communication and change readiness activities that support the successful implementation of organisational initiatives.  • Collaborate with internal teams to align priorities, manage risks and ensure consistent messaging across stakeholder groups.  • Support the continuous improvement of engagement frameworks, tools and practices to strengthen capability across the division. 

Please click here to view the Position Description for additional information. 

About you 

You are a relationship-focused professional who enjoys building trusted partnerships and working collaboratively to achieve meaningful outcomes. With strong communication and engagement skills, you can confidently work with a broad range of audiences and adapt your approach to meet different needs and priorities. 

You are organised, adaptable and capable of managing competing priorities while maintaining a focus on quality, responsiveness and stakeholder experience. You bring sound judgement, a proactive mindset and a talent for translating insights into practical recommendations that support business outcomes. 

Ideally, you will possess: 

• Experience in stakeholder engagement, relationship management or community liaison within complex organisational, government, health or other public-facing environments.  • Excellent communication and interpersonal skills, with a proven track record of building credibility, establishing trust and positively influencing others.  • Experience planning, coordinating and delivering engagement activities, workshops, forums or consultations.  • Well-developed writing skills, including preparing formal correspondence, briefings and communications for a range of audiences.  • Experience managing enquiries, correspondence workflows and escalation processes within a complex environment.  • Strong analytical and problem-solving skills, with the ability to interpret information, identify themes and recommend improvements.  • High attention to detail and a commitment to delivering quality outcomes within competing timeframes.  • Tertiary qualifications in communications, public policy, health, business or a related discipline, or equivalent industry experience.  • Experience in health, insurance, regulatory or public sector environments will be highly regarded. 

Working with us 

At WorkSafe, our goal is for every employee to feel connected, safe and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community. 

We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disability, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders. 

What’s next?Applications close 11:00pm on Sunday 30 August 2026. Click the link to apply and join us in making a difference to Victorian lives. 

Only applications submitted via the WorkSafe Careers website will be considered. 

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process. 

Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency. 

Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage. 

To ensure a fair and open recruitment process, we request that you complete your written application and any online interviews without the use of AI tools. We want to understand your professional skills, experience and capabilities. We acknowledge that candidates may choose to use AI as part of background research. 

For further enquiries, please contact Talent Acquisition Specialist,Bree Jackson, via email at careers@worksafe.vic.gov.au