Business Analyst

Brief DescriptionYour new team We are seeking a highly motivated and experienced Business Analyst with a strong focus on risk and compliance projects to join our dynamic team. In this pivotal role, you will be instrumental in analysing existing business processes, systems, and applications to ensure our strategic risk project objectives are met. You will act as a crucial link between business stakeholders and technical teams, translating complex business requirements into actionable solutions and driving successful project outcomes within a regulated environment. The roleBusiness Analysis & Solution Design

• Conduct in-depth analysis of current business processes, workflows, systems, and applications to identify opportunities for improvement and ensure alignment with strategic risk objectives.
• Elicit, analyse, and document detailed business requirements through stakeholder engagement, workshops, and interviews.
• Translate business requirements into clear, concise technical specifications and system design documentation.
• Develop and maintain risk system data models that align with reporting and broader business needs.
• Provide expert advice on business and technical issues, proposing effective solutions.

Project Support & Delivery

• Maintain accurate business requirement records and project inputs within relevant systems (e.g., Jira, Confluence).
• Contribute to project planning, understanding goals, steps, and expected outcomes.
• Identify and escalate any potential deviations from project plans.
• Support User Acceptance Testing (UAT) to ensure solutions meet business needs.

Stakeholder Engagement & Communication

• Build and maintain strong, collaborative relationships with customers, technical staff, and key stakeholders across all organisational levels.
• Facilitate effective communication between business stakeholders and project teams, ensuring clarity and shared understanding of requirements and objectives.
• Manage project requirements scope, negotiating and facilitating discussions between business and technology resources to identify fit-for-purpose solutions.
• Contribute to project updates, timelines, and milestones for relevant stakeholders.
• Assist in preparing reports for executive leadership on project status and compliance.
• Participate in regular project meetings, documenting key decisions and action items.

Governance & Documentation

• Collaborate with project managers to ensure strict adherence to governance standards.
• Maintain accurate and up-to-date project documentation, including business requirement records, updated project artefacts, and technical documentation, ensuring compliance with organisational standards.

EssentialWhat experience you’ll bring

• Minimum of 2-5 years of proven experience as a Business Analyst, with a strong preference for experience in risk and compliance projects.
• Proficiency in business process modelling, including As-Is/To-Be process mapping
• Experience with risk data mapping and reporting.
• Demonstrated experience in supporting complex projects and strategic initiatives within a fast-paced environment.
• Exceptional stakeholder management skills, with the ability to collaborate, negotiate, and influence diverse viewpoints to achieve optimal outcomes.
• Proven interpersonal and relationship-building skills across all organisational levels.
• Demonstrated experience in requirement elicitation, workshop facilitation, and presentations.
• Strong analytical, organisational, and problem-solving skills, with an aptitude for implementing new processes and procedures.
• Highly developed written and verbal communication skills.
• Proficient in project delivery tools such as Jira and Confluence.

Desirable

• Previous experience working within regulatory environments.
• Experience implementing Group Risk & Compliance tools (e.g. Archer, IBM Open Pages)
• Tertiary qualifications in a related discipline (e.g., Business, IT, Finance).
• Familiarity with risk, compliance, and governance frameworks.
• Experience in Operational teams driving continuous improvement

Location Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities. The Benefits Of Working At A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About Us Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application. We are accepting referrals for this position. If you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.