Credit Assurance Officer

A Little About Us  Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.   We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.   At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger - a Community which is connected and supported to make a difference, while having some fun along the way!  What You’ll Be Doing Join Capricorn as a Credit Assurance Officer and be the guardian of our members’ credit health—owning endtoend limit changes within SLAs, keeping guarantees accurate as directors change, rightsizing trade credit insurance, and maintaining clean, current collateral records. You’ll steer credit limit applications and targeted audits using our systems to keep data sharp and decisions confident, while proactively scanning member files for adverse events to update risk profiles in real time. What You’ll Bring As a trusted partner to the Credit Assurance Team Leader and internal stakeholders, you’ll bring professionalism, curiosity, and a solutions mindset—living our values of Accountability, Courage, Collaboration, and Trust—and helping to create a safe, inclusive workplace aligned with our Code of Conduct and Work Health & Safety standards. Strong analytical and problem-solving skills with a keen eye for detail. Excellent organisational skills and ability to manage competing priorities in a fast-paced environment. Proficiency in credit risk assessment and familiarity with trade credit insurance practices. Effective communication skills to liaise with internal teams and external stakeholders. Experience in credit management or a related financial services role is highly desirable. Experience That Sets You Apart A minimum of 2 years’ experience credit management role within a professional environment. A little on life at Capricorn  Joining our community is about more than just a job, so here’s what’s in it for you:   Work flexibility – We’re all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy. Development Opportunities – your success is ours too. We provide  training opportunities and development to give you the tools you need to grow.   Paid parental leave – during life’s most important times, we support  parents’ leave (for both parents) and their transition back to work.  Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.  A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.   A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!  Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all  staff free gym membership near the office, discounted private health benefits and all inclusive working from home kits to get you started!   Sound like you’d be a good fit?   If you are ready to become part of a growing community and make a real impact, get in touch today.  For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers