Reception & Housekeeping All-Rounder - Swan Valley

About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Swan Valley. A stone's throw from Perth CBD and in the heart of wine country, you're perfectly placed for vineyard hops and family stops like Whiteman Park. From sipping world-class wine to splashing in the pool, we've got your taste buds and fun buds covered. The Role We’re looking for a reliable and enthusiastic team member to take on a dual role in Housekeeping and Front Office Reception. This is a dynamic position ideal for someone who enjoys variety and takes pride in delivering exceptional guest experiences – both behind the desk and behind the scenes. Reception Duties

• Welcome guests with professionalism and warmth
• Process check-ins, check-outs, and reservations using our booking system (RMS knowledge a plus)
• Provide information about the park and local attractions
• Manage daily office administration and handle cash/card transactions
• Coordinate with Housekeeping on room readiness

Housekeeping Duties

• Clean and prepare cabins and communal facilities to a high standard
• Ensure a clean, safe, and welcoming environment for all guests
• Work efficiently, independently, and with attention to detail

What We’re Looking For

• Previous experience in front office reception and/or housekeeping
• A passion for delivering great customer service
• Strong communication and interpersonal skills
• Confident with computers and reservation systems (RMS preferred)
• Great time management and organisational skills
• Ability to work across a 7-day roster, including weekends and public holidays
• A current, valid driver’s licence is essential
• Positive attitude and a flexible, team-oriented mindset

How to Apply Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW! Before receiving a job offer, candidates must consent to a Federal Police Clearance. This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery. The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.