Project Manager

About the role

You will lead and manage ICT projects and managed activities within Digital Services and Programs, supporting a major digital transformation program across courts and tribunals. The work focuses on modernising case management and improving digital services for the community and stakeholders.

Key Responsibilities

• Lead delivery of ICT projects to time, cost, and quality expectations
• Engage stakeholders and subject matter experts to shape and deliver outcomes
• Build and maintain trusted relationships across internal and external stakeholders
• Provide accurate, timely project reporting across the project lifecycle
• Own project governance, assurance, risk management, mitigation, and reporting
• Manage suppliers and contracts in line with departmental standards
• Align delivery with related projects and dependencies
• Manage project budget, schedule, and delivery plan
• Develop and maintain project management products and documentation
• Support transition of delivered solutions to operational and support teams
• Participate in project boards to support evidence-based decisions
• Lead teams as required for each project or managed activity

Highly desirable criteria

• Strong attention to detail, with high accuracy across project, procurement, and financial documentation
• Strong stakeholder management, including across complex and competing interests
• Strong negotiation skills to resolve conflicts and align priorities
• Strong teamwork and collaboration skills across cross-functional teams
• Proven ability to build consensus around proposed solutions
• Experience managing governance, assurance, and risk controls on ICT projects
• Experience leading replacement or uplift of business-critical systems, including case management platforms
• Experience delivering digital solutions such as online portals, electronic document and evidence handling, information sharing, and data analytics

Desirable criteria

• Experience using project tools such as MS Project, Microsoft Office, Excel, Planner, and Outlook
• Experience with delivery frameworks and methodologies such as PRINCE2 and Agile
• Procurement and contract management experience
• Experience working across large, complex stakeholder environments, including whole-of-department engagement
• Experience working with or alongside judiciary and legal profession stakeholder groups

Skills and experience

• ICT project management experience across full delivery lifecycle
• Governance and assurance reporting experience, including status reporting and project controls
• Risk and issue management experience, including mitigation planning and tracking
• Budget management and financial tracking experience
• Supplier and contract management capability
• Strong written documentation skills and discipline around project artefacts
• Strong communication and stakeholder engagement skills at operational and senior levels
• Comfort working in environments with sensitive material, with strong personal resilience and coping strategies

Benefits

• Work on high-impact digital transformation across courts and tribunals
• Deliver services that improve community and stakeholder experience
• Employee Assistance Program access

Contact Details

For a confidential chat, please contact Anissa on 0484 568 874 or via email at anissa@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.

Please note that a National Police Check might be required as part of pre-employment screening.