Operations Manager / EA

Create Impact. Belong to a Team That Values You. Grow with Us.

At Lucas, we're more than just Melbourne's leading inner-city real estate agency. We're a boutique team built on integrity, collaboration, and a genuine passion for excellence. As Docklands' number one agency, our success is driven by our people: dedicated professionals who take pride in delivering exceptional service and building lasting client relationships.

We are now seeking an accomplished Operations Manager to join our leadership team – someone who brings experience, warmth, and an innate ability to create order, inspire others, and keep our dynamic business moving forward.

Why Choose Lucas?

• Influence & Purpose: Be part of the leadership team where your insight and operational expertise will directly contribute to the continued success and growth of our award-winning agency.
• Progressive Culture: Enjoy working in an independent, forward-thinking environment that embraces innovation and continually evolves to stay ahead of the market.
• Collaborative Spirit: Join a supportive, professional team that values excellence, celebrates achievements, and enjoys working together in a positive, inclusive environment.

Your Role – Making Every Day Count

This is a diverse and rewarding position, ideal for someone who thrives in a fast-paced, people-focused environment and takes pride in doing things exceptionally well. You'll take responsibility for:

• Strategic Support: Assisting our Directors in the management and development of the business, with a focus on operational excellence and continuous improvement.
• Team & Operations Oversight: Providing guidance and support to our sales, administration, and marketing teams, ensuring seamless and compliant operations across all departments.
• Project Management: Coordinating key business projects that drive growth, innovation, and efficiency, in addition to event planning as we celebrate and recognise our team’s success.
• Human Resources: Assisting with recruitment, onboarding, training, and performance support as we continue to grow our high-performing team.

What You Bring

• Proven experience in real estate (essential)
• A current Agent's Representative Certificate or Certificate IV in Property
• Strong organisational and leadership skills, with a hands-on approach
• Excellent communication and interpersonal abilities
• A current Driver's Licence and reliable vehicle
• Confidence using CRM systems and an understanding of digital trends and proptech
• A positive attitude, professionalism, and genuine care for people and culture

The Details

This is a full-time, Monday to Friday, in-office position based in our Docklands office. You'll report directly to our Directors, have extended support from a part-time Operations Assistant, and play a vital role in supporting our growing, high-performing team.

If you're ready to take the next step in your real estate career and join a boutique agency where your contribution truly matters, we'd love to hear from you.

How to Apply

Submit your CV and a brief cover letter outlining your suitability for the role.

Contact Kate Jordan at kate@lucasre.com.au