Outpatient Clerk

Do you want to be a part of a team that promotes and improves the health of its people and community?This is a Recruitment Pool for Permanent Full Time, Permanent Part Time, Fixed Term Full Time, and Fixed Term Part Time appointments. Fixed Term appointments will be made with the possibility of extension(s) and/or permanency.We currently have two positions available, one permanent full time and one permanent part time. Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur until 30 September 2026. What is our Outpatient Clerk role?Responsibilities This position is responsible for providing an effective and efficient clerical service, ensuring a high standard of care and service to all service users for the designated deparment, centre of service. This includes:

• Being responsible for front desk patient reception, clinic prepation, new and review appointment and outpatient letter processing.
• Maintaining the completeness of medical records and associated documentation and to utilising the computerised information system to manage the patient's health record.

While your qualifications and experience tell us part of your story, your values and attitude speak louder still. At NMHS, we aim to ensure our behaviours reflect our core values: Care, Respect, Innovation, Teamwork and Integrity. During the selection process you will be assessed on your ability to fulfil the responsibilities of this position while upholding our values. What We Offer NMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits (North Metropolitan Health Service - Pay and Benefits) including:

• Generous salary packaging to increase take-home pay
• Professional and career development opportunities
• Diverse and inclusive culture

Want to know more about this role? We encourage you to contact Vicky Leone, Administrative Coordinator on 08 6457 3263 to discuss how this role aligns with your personal and career interests. We think you’ll like it here Our employees like working here, and we think you will too. Watch this video to find out what they have to say. Ready to join our team? Applicants are required to apply online www.jobs.wa.gov.au so allow enough time to complete the online application process and attach your documentation. If you experience difficulties, please contact Employee Services on 13 44 77 for immediate assistance during business hours. The JDF is attached for reference. Your application should include:

• A statement addressing the selection criteria (2-3 pages maximum) as listed in the attached Job Description Form.
• A detailed Resume which sets out your qualifications, capabilities and experience relevant to this position.
• References - the names and contact details of two (2) referees. It is preferable for one of your referees to have been a recent supervisor.

Applicants must ensure their nominated referees are available to provide references when requested, as failure to do so may result in them being deemed unsuitable. Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract. WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process. North Metropolitan Health Service (NMHS) fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging. We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role. NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. NMHS upholds the social model of disability. We welcome applicants who have disability and endeavour to support reasonable workplace adjustments and flexibility. If you have any access needs or require adjustments to participate in the recruitment process, please contact the NMHS Talent Attraction Group (TAG) at email nmhs.talenthealth.wa.gov.au. Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted.We look forward to receiving your application. This document can be made available in alternative formats on request. © North Metropolitan Health Service 2025