Health Information Service Clerk

The Opportunity Work alongside a professional and supportive Administrative Team and be responsible for efficiently preparing, delivering, and retrieving patient records to support patient care. The role will include but is not limited to:

• Compile medical records of discharged patients as required
• Seek, locate and obtain medical records as requested (ie. for patients coming in, current inpatients, quality purposes and clinical needs)
• Answer and action queries from internal and external customers in a polite, timely and efficient manner
• Maintain high level of confidentiality and privacy in relation to information
• Accurately track medical records in and out of the department if required
• Perform follow-up of outstanding deficiencies (e.g. discharge summaries and pathology)
• Perform ‘culling’ and archiving of medical records in a timely and methodical manner
• Perform and assist with quality improvement activities of the department
• Perform discharge procedures according to department policy
• Maintain the Medical Records Forms Register
• Where indicated supply medical records forms to hospital departments as requested
• Perform efficient scanning of appropriate documentation
• Maintain the hospital’s archive register as required
• Comply with relevant department policies and procedures

About You You will be a highly organised and process focused professional with previous experience in medical records or another clerical position within a health care setting. You will also demonstrate:

• A Certificate in Medical Terminology desirable
• Strong customer service skills to effectively engage with internal and external stakeholders
• A strong level of computer literacy/knowledge
• Ability to manage confidential patient data through our Medical Records Systems

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply All applications must include a cover letter and CV. For enquiries, please contact Ali Gamble via GambleA@ramsayhealth.com.au Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com