**About UsLocation - New South Wales/ Queensland/ Victoria, AustraliaFunction - Industry: Mining, Utilities, ConstructionDepartment - Global SalesWorking Pattern - HybridBenefits – Benefits And RewardsSalary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.** Drive impact where it matters most. Ideagen is seeking a results-oriented **Account Executive** to lead enterprise sales across the **Mining, Utilities, and Construction sectors** in the ANZ region. If you're passionate about solving complex industry challenges with smart SaaS solutions and building trusted partnerships, this is your opportunity to make a difference and we'd love to hear from you. **Responsibilities**

*   Drive strategic growth by crafting and executing sales plans that exceed targets across Mining, Utilities, and Construction.
*   Own the full sales cycle—from identifying high-potential prospects in ANZ to closing enterprise deals averaging over $250k.
*   Be the industry expert by staying ahead of market trends and positioning Ideagen’s SaaS solutions as the trusted choice.
*   Build meaningful relationships with key decision-makers, becoming a trusted advisor and long-term partner.
*   Deliver impact through insight—conduct needs assessments and present tailored solutions that solve real business challenges.
*   Collaborate to win by working closely with marketing, product, and customer success teams to align efforts and maximize value.
*   Stay sharp and informed with ongoing learning, training, and development to keep your skills and product knowledge ahead of the curve.
*   Report with confidence by maintaining accurate CRM records and providing clear forecasts and performance insights.

**Skills And Experience**

*   You've led high performing and proven success in growing accounts in the industry sector such as Mining, Utilities, and Construction.
*   Highly motivated and results-oriented with a strong drive to achieve sales targets.
*   You've upsold strategic services before and got numbers to prove it.
*   Excellent ability to connect to people in a room full or stakeholders.
*   Data-driven, commercially minded, and can cut through the noise.

**About Ideagen** Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! **What is next?** If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! **#Melbourne #Brisbane**

Account Executive

We are seeking an ambitious **Business Development Manager (BDM)** to accelerate growth in the Australian market. The BDM will play a pivotal role in acquiring new customers, developing trusted relationships, and expanding our presence across mid-market and enterprise clients.

**Role Overview**

The Business Development Manager will be responsible for identifying new opportunities, shaping tailored solutions with our technical teams, and closing high-value deals. This role requires a hunter mentality, strong relationship-building skills, and a proven track record in selling IT services and cybersecurity solutions.

**Responsibilities**

*   Identify, target, and engage prospective clients across enterprise, mid-market, and government sectors.
*   Develop and execute go-to-market strategies to expand the client base.
*   Build strong relationships with decision-makers (CIOs, CISOs, IT Directors, Procurement).
*   Understand client challenges and position tailored IT and cybersecurity solutions effectively.
*   Manage the full sales cycle from prospecting through to negotiation and closing.
*   Collaborate with technical teams to scope and deliver successful solutions.
*   Maintain a strong sales pipeline and provide accurate forecasting.
*   Represent the business at industry events, conferences, and networking forums.
*   Consistently achieve and exceed quarterly and annual revenue targets.

**Required Skills & Experience**

*   Proven track record in business development, sales, or account management within IT or Cybersecurity.
*   Experience in selling IT Managed Services.
*   Good understanding of: Data Protection, MDR, Microsoft, GRC, and Zero Trust.
*   Strong network of C-level and senior IT/security contacts (preferred).
*   Experience selling managed services, MSSP, networking, cloud, or cybersecurity solutions.
*   Excellent communication, negotiation, and presentation skills.
*   Ability to work independently while collaborating effectively with wider teams.
*   Results-driven, with a hunter mentality and passion for building new business.

If interested, please submit and application with a copy of your updated resume or reach out to till.heinimann@hamilton-barnes.com

Business Development Manager

**Who we are** Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. **The EH Way** At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. 1. We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission 2. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 3. We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale 4. We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission 5. We Live by Our Values – we role model our values 100% of the time 6. We Expect High Performance – we set a high standard and we’re not satisfied with being average **This role** The Senior Manager of Scaled Customer Success, is a pivotal leadership role responsible for building, leading, and developing a team of Scaled Customer Success Managers; focused on driving success and value for Employment Hero's micro and mid-market customers across the APAC region. Your key focus areas will be

*   Developing and executing digital-first strategies to drive product adoption, identify opportunities for expansion, and ensure customers achieve their business goals through virtual engagements.
*   Leveraging technology and data to deliver positive outcomes across a large customer base at scale.This is a strategic role that uses one-to-many digital motions to foster customer loyalty and increase lifetime value, with a focus on adoption, retention, expansion, saves, and advocacy within the scaled customer segment.

Leadership & Team Management

*   Recruit, coach, and mentor a team of Scaled Customer Success Managers.
*   Develop quarterly plans and forward thinking strategies.
*   Set clear performance objectives and provide regular feedback to direct reports.
*   Foster a collaborative and high-performance team environment.
*   Drive AI innovation across the scaled segment and Customer Success team.

Scaled Engagement Strategy & Execution

*   Design and oversee the execution of one-to-many digital campaigns (e.g., email workflows, in-app messaging) to guide customers through their lifecycle.
*   Develop and oversee the delivery of scaled Quarterly Business Reviews (QBRs) through digital channels such as automated, personalized reports to demonstrate value and advise on best practices.
*   Drive a focus on customer training, certification, and engagement with the Employment Hero community.
*   Oversee the development and execution of targeted digital campaigns to drive the adoption of key features and new products relevant to customer segments and their business objectives.
*   Manage robust playbooks to identify at risk customers with proactive and reactive offers and negotiations.

Data-Driven Insights & Optimisation

*   Build signal models to monitor and analyse customer behaviour, product usage patterns, NPS, and engagement metrics to identify risks and opportunities across the customer base.
*   Use these insights to develop and refine targeted, proactive interventions and campaigns.
*   Continuously map and optimise the digital Customer Success journey to identify areas for improvement and implement automated "playbooks" that enhance the customer experience and drive value.
*   Partner with analytics and billing to drive proactive target campaigns based on propensity to churn models.

Growth Identification & Collaboration

*   Analyse customer behaviour to identify patterns that indicate expansion potential.
*   Collaborate with Sales and HV Customer Success teams by surfacing qualified leads for upsell and cross-sell closure.
*   Act as the voice of our scaled customers by systematically gathering and analysing customer feedback from digital sources to inform the Product and Marketing teams of key trends and needs.

**Who you are** To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. You will also bring

*   Data-Driven & Analytical – A strong ability to analyse data, identify trends, and make informed decisions. Experience with A/B testing and reporting on key performance indicators is essential.
*   Digital Engagement Expert – Proven experience in creating and managing digital campaigns through marketing automation, or customer success platforms.
*   Strategic Thinker – The ability to think strategically about how to achieve customer success at scale, designing programs and processes that are both effective and efficient.
*   Excellent Communicator – Outstanding written and verbal communication skills, with a talent for creating clear, concise, and engaging content for a broad audience.
*   Tech Savvy – High proficiency with Customer Success platforms (e.g., Gainsight, Vitally), CRM, and marketing automation tools. A passion for using technology to solve problems.
*   Collaborative Spirit – A team player who can work effectively with cross-functional teams, including Sales, Marketing, Product, and Finance to deliver a seamless customer experience.
*   Proactive Problem-Solver – A resourceful and proactive approach to identifying and addressing systemic customer challenges through scalable solutions, not individual case management.
*   Leader and Adopter of AI – Eagerness to leverage AI and automation to scale administrative tasks and enhance the effectiveness of customer success while being the teams champion to drive the team to AI proficiency.

**What we can offer** At Employment Hero, we don’t just talk about a better way to work — we live it. Joining Employment Hero means

*   You will work remotely, with the flexibility to own your time and impact
*   You will access cutting-edge tools to amplify your work, knowledge and outputs
*   You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
*   You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
*   You’ll also have access to a wide range of benefits, including:A generous home office budget, Reward and recognition programs, Learning and development programs, live classes and study support,Subsidised egg freezing and generous parental leave, Annual Global Gathering – with recent destinations including Thailand, Vietnam, Bali… and next up, Dubai in 2025

**Are we a match?** Think we’re the right match for you? Fantastic — click ‘Apply’ and our Talent Team will be in touch. At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/ We celebrate diverse perspectives and experiences, and we warmly encourage people of all backgrounds and identities to apply.

Senior Manager, Scaled Customer Success APAC

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovative led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. The **Instructor Senior Analyst** is a multifaceted role that does instructional design work and delivers training on a wide variety of topics. The person selected for this opportunity will facilitate instructor-led training courses, help create training resources, create exams, and certifications. The position will also evaluate existing training efforts to analyze the effectiveness and ROI to the business. **Additional responsibilities include:***   Conduct training for new and experienced employees.
*   Perform needs analysis and make training recommendations.
*   Establish a feedback loop between learning and leadership.
*   Create and schedule classes.
*   Establish and maintain an enthusiastic work environment and culture.
*   Counsel and provide guidance to managers on employee professional development.
*   Build relationships with managers and employees.
*   Recommend improvements and ways to streamline training sessions and methods.
*   Escalate issues posing business risk to management.
*   Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed.
**Basic Qualifications:***   Minimum of 1+ years’ experience in talent development, training, or coaching
*   Minimum of 1+ years’ experience in sales or sales training
**Preferred Skills:***   Bachelor’s Degree
*   Experience working in Cloud Computing and technology.
*   Experience in delivering effective sales training curricula.
*   Prior experience as a Sales Coach or Team Lead
*   Microsoft Certified Trainer (MCT)
*   Experience using software such as Adobe Captivate, Articulate Storyline, Kahoot and/or Mentimeter.
**Professional Skills:***   Excellent written and verbal communications skills include annunciation of words on a phone and use of professional business language.
*   Initiative-taking and has a strong work ethic.
*   Strong time management skills
*   Able to work independently.
*   Able to translate conceptual thoughts to functional tasks.
*   Fluency in English

Sales Trainer

**ABOUT US**

As the proud ticketing partner for the 2028 Olympics in Los Angeles, AXS connects fans with the artists and teams they love.

Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theatre – at some of the most iconic venues in the world.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen.

Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Since our founding in 2011 and as part of Anschutz Entertainment Group (AEG Worldwide), we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

Another important milestone in the AXS journey was the establishment of our Australian and New Zealand (ANZ) operations in 2023. The AXS team in ANZ are raising the standards in this region with their different approach; highly focused on exceptional people, strong partnerships with their clients along with their seamless and reliable technology.

The ANZ headquarters are based in Melbourne where the company brings its cutting-edge technology and expertise to deliver better experiences for our fans and clients. AXS has recently expanded its operations in the Australian and New Zealand markets with a dedicated office in Brisbane, Queensland.

**ABOUT THE ROLE**

The **Business Development Manager** is a newly created role due to our continued growth in the ANZ region.

As our Business Development Manager for AXS ANZ, you will be instrumental in identifying and securing **new business opportunities**, **forging strategic partnerships**, and **developing exceptional relationships** with new and potential clients such as promoters, venues and other relevant organisations.

In this role, the Business Development Manager, will be **developing new business and renewal pipelines**, selling AXS **technology, capabilities and services to clients** in key markets across Australia and New Zealand. You will earn and keep each client’s **respect and confidence** as a trusted adviser.

Reporting to the Head of Business Development (based in Melbourne), the Business Development Manager will acquire in-depth knowledge of and **be conversant in the client’s business** – their key issues, competitive situation, industry trends and individual market dynamics. Our ideal candidate will be a **natural connector** who excels at chasing down **new opportunities** and **establishing and nurturing relationships.**

To succeed in this role, you will bring a **strong track record in new business sales**, with demonstrated success in meeting or exceeding targets, **preferably within the ticketing or live entertainment industry**, and a well-established network of **industry relationships**. The ideal candidate will be motivated by the opportunity to create value and **build meaningful client relationships** that **drive results**.

As part of your role, the Business Development Manager will become a subject matter expert on our product and will **advise, assist, and advocate** for all **AXS products and services**.

This full time role will either be based in **Melbourne** (head office), **Brisbane** or **Sydney** and will require regular travel within Australia and New Zealand.

**WHAT YOU'LL DO**

*   Responsible for **building and maintaining sales and renewal pipelines**, selling the **AXS offerings** and responding to **formal tenders** to a range of clients including, but not limited to, music venue clients, live entertainment venues, promoters and other relevant organisations. Proactively **explore and deliver solutions to increase revenue opportunities** across these stakeholders to inform business development pipeline activities.
*   **Proactively cultivate relationships** between existing and newly acquired clients to **grow our footprint, increase ticket sales and pipeline opportunities as well as AXS brand awareness.**
*   Work with the **Head of Business Development** on **sales processes** including, but not limited to, **financial modeling, competitive and market analysis to certify segment viability across a range of pipeline portfolios**. Be well researched and prepared to ensure that the offering **is market leading**.
*   **Lead sales pitches** for designated portfolios drawing on support from across the AXS team including developing and delivering **bespoke pitch presentations** and representing our brand with upmost **integrity** in accordance with our values and expectations.
*   Work with the AXS Head of Business Development in support of **other pipeline activities** outside your designated portfolio to further **enhance commercial processes** and **acquisition opportunities.**
*   Proactively stay well-informed about **industry trends and developments**, while actively attending industry and client events to **grow and strengthen your professional network.**
*   Manage **regular internal reporting**, updates and analysis requests to AXS ANZ leadership as required.

**WHAT YOU'LL BRING**

*   Tertiary education in Business, Communications, Marketing, or related field is preferable.
*   **4-5 years of related experience** in sales ideally within the **music, sport, live entertainment** or a related field.
*   A passion for the **live entertainment** and **sports industry** markets in **Australia and New Zealand.**
*   An ability to open doors and get in **front of decision makers** and **influencers** of ticketing decisions in the sport and entertainment industries
*   Strong **natural selling skills** with proven experience in **pitch and strategic positioning**.
*   Proven **track record of negotiating** with the ability to be **innovative to achieve outcomes**.
*   Ability to perform successfully within a **fast-paced, results-driven, dynamic, and highly collaborative** work environment.
*   Proven **ability to listen, extrapolate information and leverage resources** to effectively provide **solutions** to meet current or future client’s needs.
*   Must have the ability to understand the **big picture and successfully position solution strategies**, product demonstrations and verbal sales presentations appropriately.
*   Exemplary **problem-solving, verbal and written communication** and **presentation skills**.
*   Possess a **high degree of poise and professionalism** when presenting and interacting with internal and external clients.

**AND YOU’LL REALLY GET OUR ATTENTION IF YOU HAVE**

*   Previous ticketing experience and ideally have existing relationships with decision makers and influencers across the live entertainment and sports industry.

**IT’S ALSO IMPORTANT THAT YOU KNOW**

*   This job description is not intended to be all-inclusive. Our Business Development Manager may be required to perform other related duties as assigned.
*   Our ideal team member will have the ability to travel frequently to meet with clients. This may include during evenings and weekends throughout the year.
*   You will also need to be able to provide a range of background checks, including an Australian Police Check and a Working With Children Check.

**HOW TO APPLY**

Interested? We'd love to hear from you so please send us your **CV with a brief covering letter** which covers, in your own words, about how you'd be a great fit for our team! Click here to apply.

**MOST IMPORTANTLY**

AXS celebrates challenge.

We are a collective of achievers reimagining our products and practices to help people do what they love in new ways. We are bonded by curiosity, nurturing solutions for a growing and increasingly diverse global footprint.

Unwavering in our commitment to cultivate and preserve a culture of inclusion, the investment in our people makes us stronger and the varied perspectives makes us wiser.

AXS Australia and New Zealand is proud to be an equal opportunity employer.

To learn more about AXS, visit https://www.axs.com/ or AEG Worldwide, visit https://aegworldwide.com/

Business Development Manager (Melbourne, Sydney or Brisbane)

**About IDP** IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at www.careers.idp.com Role purpose As a People Experience (PX) Business Partner, you will play a pivotal role in delivering core PX functions and partnering with business leaders to drive performance, engagement, and growth. You will support the execution of the PX strategy, focusing on creating great environments, meaningful experiences, and opportunities for development. Key Responsibilities **Strategic Partnership**

*   Collaborate with business leaders to understand workforce needs and align PX initiatives with business goals.
*   Provide strategic PX advice and support across all disciplines including performance, engagement, and workforce planning.
*   Champion the digitisation of PX processes to improve efficiency and employee experience.

**Employee Experience**

*   Support the delivery of initiatives that enhance the employee lifecycle, from onboarding to offboarding.
*   Use data and feedback to identify and improve the ‘moments that matter’ for employees.
*   Promote a culture of recognition, transparency, and continuous improvement.

**Operational Excellence**

*   Ensure compliance with local employment legislation and internal policies.
*   Manage day-to-day PX operations including employee relations, policy implementation, and HRIS (SuccessFactors) usage.
*   Provide coaching and support to managers on performance management, investigations, and conflict resolution.

**Talent & Development**

*   Support recruitment efforts by partnering with hiring managers and ensuring a positive candidate experience.
*   Facilitate onboarding programs to accelerate new hire productivity.
*   Assist in identifying talent and supporting development plans aligned with business needs.

**Communication & Engagement**

*   Develop and distribute engaging PX communications to ensure understanding and adoption of initiatives.
*   Promote the use of internal platforms (e.g., JAM) to foster connection and motivation across teams.
*   Track and report on key PX metrics including engagement, WH&S, and employee relations.

**Required Experience**

*   10+ years of HR experience, including senior HR business partnering roles in complex or global organisations.
*   Experience working across diverse cultures.
*   Strong business acumen and stakeholder influencing abilities.
*   Passion for building inclusive, people-centred cultures and driving engagement.

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