**Closing Date**: 11:59pm on Tuesday 29 July 2025.

**Salary Range:** $79,122.00 - $96,073.00

**Please note this is a 6 month position and can be a secondment opportunity for VPS employees.**

Metro Tunnel Project Office, Victorian Infrastructure Delivery Authority (MTPO, VIDA) is the Victorian Government body responsible for the delivery of the Metro Tunnel. MTPO, VIDA is responsible for all aspects of the project, overseeing the final stages of construction, testing and commissioning to get ready for opening in 2025.

Victorian Infrastructure Delivery Authority comprises of Level Crossing Removal Project (LXRP), Metro Tunnel Project (MTPO,VIDA), Major Road Projects Victoria (MRPV) and Victorian Health Building Authority (VHBA).

**About Us**

Employees at MTPO, VIDA have access to a wide variety of opportunities, with an extensive range of career and capability development programs designed to develop our team. We want you to grow, develop and learn with us. We want your work to provide you with a strong sense of purpose and achievement.

MTPO, VIDA has one of the most progressive wellbeing programs in the industry. We recognise that our people are critical to our ability to deliver projects and achieve key milestones and we understand that a holistic approach is required in engaging, satisfying, and retaining our people. Our vision is to build a safe and trusting environment that values and pursues balance and health and provides a strong platform for continuous development and high performance.

**About the Role**

MTPO, VIDA is seeking a Communications Support Officer. This role will be responsible for providing high-quality support and assistance to the Deputy Director, Corporate Affairs and the broader Corporate Affairs team in the areas of marketing, brand, media, digital and video. The role will provide team support and administration in a range of areas including events support, media / social media monitoring, records management, report and presentation coordination, diary and meeting management. The role requires strong communications and organisational skills including the ability to manage and prioritise a range of tasks in a fast-paced environment.

To view the Position Description please click here.

**Key Accountabilities**

*   Provide communications and administrative support to the Deputy Director, Corporate Affairs and the marketing, brand, media and digital teams including diary management, preparing documents and reports, media and social media monitoring and reporting, image gallery uploads and other general tasks as required.
*   Organise and set up meetings, briefings and presentations including issuing invitations, preparing materials, organising venues, taking meeting minutes, booking transport, safety documentation and catering.
*   Assist with planning and coordination and actively participate in a range of communications and engagement activities including community events, activations, presentations, pop ups and other promotional events.
*   Assist in coordinating a range of project communications collateral for Metro Tunnel HQ and other community and stakeholder events.
*   Support management of MTPO’s internal communications mailbox, responding to queries and actioning story ideas including preparing content for internal communications channels.
*   Assist the team with managing financial and business support services including sourcing quotes, processing invoices, regular reporting, contract administration and managing procurement documentation.
*   Manage and maintain local records and document management databases and assist team members with electronic records management.
*   Contribute to the preparation of marketing plans, briefings, reports and presentations for the teams.
*   Assist the marketing team at events.

**What can we offer you?**

*   An emphasis on work / life balance
*   High-performing team environment
*   Equal opportunity employer
*   Personal & Professional development opportunities
*   Committed to safety & wellbeing
*   Training & development opportunities

**How to apply**

Please apply including a CV and cover letter. We want to know why you want to work for us, why you are interested in the role, and how your skills, knowledge, experience align with the role.

For a confidential discussion, please contact MTPO Recruitment mtpo-recruitment@railprojects.vic.gov.au

Communications Support Officer

**School/Center:** Roy Allen Elementary School **Location:** 2601 Fountainhead B. Melbourne **Job Number:** 000427 **School Year:** 2026 FY **Position:** CLERK 11M-SCHOOL OFFICE **Subtitle/Areas:** BEGINNING SALARY Based on classification and pay plan for Classified employees: GRADE 18 $16.68 per hour **Apply By:** 07/28/2025 **Date Available:** 07/24/2025 **Status:** All Applicants**Contract:** 11 Month **Hours/Day:** 8.000 **Qualifications/Certifications:** SCOPE: Provide general clerical work as described to assure the smooth operation of the school. QUALIFICATIONS EDUCATION AND RELEVANT EXPERIENCE REQUIREMENTS: REQUIRED:

*   High school diploma or equivalent required.
*   Knowledge of word processing and data entry applications as well as general office technology as related to the specific job functions.
*   Type at 30 correct words per minute. CERTIFICATIONS/LICENSES/TRAINING: REQUIRED:
*   Valid Florida Driver’s license. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. Please review the full job description at: https://divisions.brevardschools.org/sites/humanresources/HR External/Approved Job Descriptions/92xx\_SCHL OFC CLRK\_L3150\_02.22.22.pdf. Job Type: Support Personnel Instructional Subject: N/A Support Personnel Area: Clerical and Office Support Career and Technology Ed Subject: N/A Coaching Activity: N/A

CLERK 11M-SCHOOL OFFICE

Are you someone who thrives in a collaborative, client-focused environment and values professionalism, initiative, and ownership? At Citadel Wealth, we’re looking for a Client Services Liaison to join our small, high-performing team—and we care more about finding the right person than ticking every box on a CV.

Previous work experience is required for this role. Whether you come from financial services or another industry, if you’re organised, proactive, and passionate about delivering exceptional client experiences, we’d love to hear from you.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**About the Role**

As our Client Services Liaison, you’ll be the first point of contact for clients via phone and email, supporting both Advisers and clients with professionalism and care. You’ll work closely with the Practice Manager and wider team to ensure every client interaction reflects our values of Teamwork, Integrity, and Passion.

This role is ideal for someone who:

·        Is assertive, mature, and client-focused

·        Has strong attention to detail and efficiency

·        Is highly organised and adaptable to change

·        Enjoys working in a fast-paced environment

·        Is eager to learn and grow within the business

·        Brings ideas to improve processes and enhance client service

Experience in financial services is a bonus—but not essential. If you have transferable skills and a great attitude, we’ll support you with the training you need.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**Key Responsibilities**

·        Manage Adviser diaries and prepare for client meetings

·        Follow up on meeting action items and maintain accurate records in our CRM (XPlan)

·        Handle client communications, bookings, and administrative tasks

·        Liaise with product providers and Centrelink

·        Navigate provider platforms confidently and process transactions

·        Maintain compliance standards and stay across industry changes

·        Contribute to the preparation of basic ROAs and SOAs

·        Support implementation and follow-up of Adviser recommendations

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**What We Offer**

·        Part-time or full-time options available

·        Hybrid working arrangements for the right candidate

·        Modern office space in Hawthorn East

·        Competitive salary

·        Birthday leave

·        Supportive team culture

·        Opportunities for development and exposure across the business

·        Team building days

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

If you’re ready to be part of a team that values people first and supports your growth, apply now. We’re excited to meet someone who will thrive with us—regardless of where you’ve come from.

Client Services Liaison

**About ROLLER** ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - to name a few! At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it, and are looking for like-minded people to join us on this amazing journey! **About The Role** We are seeking a passionate Technical Support Specialist to join our growing global Customer Support Team. Bringing previous experience working with Point Of Sale (POS) Payments or within a SaaS company, you will be responsible for providing technical product support to our customers across the APAC region. You will become an expert on our platform and use prior knowledge from working in a SaaS company to troubleshoot questions from our customers and provide timely & quality responses to them. As you will be working within a global team of all hybrid workers, you will be able to manage your time, follow agreed support processes and ensure you regularly communicate with the wider team. You will be working a 5-day working week, with 2 days being on a weekend. This is a hybrid position, requiring 3 days in office. Our office is located in Melbourne. **What You'll Do**

*   You will be the first point of contact for our customers - answer incoming calls, responding to tickets and engaging customers via email
*   Consult with customers to provide information about our products and platform builds
*   Learn our platform inside out, and be hands-on with the platform configuration
*   Be hands-on with troubleshooting technical hardware issues that occur with payment and POS terminals
*   Document, submit and track platform bugs until they are resolved (We use JIRA!)
*   Various administrative duties including market research, internal processes and ensuring consistency with the global team
*   Deliver excellent customer service at all times
*   Work closely with our AWESOME team to ensure our customers have remarkable experiences

**About You**

*   You must have 1 -2 years of experience working in a similar role within a SaaS or POS Payments business
*   Formal IT qualifications, bonus if you have a bachelor's degree in a related field
*   Experience using ticketing systems - we use Zendesk and Salesforce Service Cloud
*   Extra points if you have troubleshooting experience working with payments systems as well as API's
*   Strong written & verbal communication skills
*   You will be tech-savvy and able to pick up new tools quickly
*   Willing to proactively self-learn about technology and work autonomously in a fast-paced, entrepreneurial environment
*   You have demonstrated experience with troubleshooting methodologies and implementing them in your workflow
*   Great customer service skills; demonstrated experience is a must!
*   High level of organizational skills and time management skills
*   Strong attention to detail

Perks!

*   Attractive compensation package and benefits.
*   You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
*   20 days of paid time off (PTO), 10 sick days, and 13 paid holidays.
*   4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate).
*   16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
*   Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
*   Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
*   Highly flexible work environment with an All Access pass to WeWork, depending on your location.
*   Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
*   Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

*   **Initial call with our Talent Acquisition Manager** You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
*   **Interview with the Hiring Manager** You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
*   **Assessment** You'll complete a short exercise designed to help us better understand your approach to supporting customers and how you think through real-world scenarios.
*   **Loop Interviews** This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
*   **Offer** If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join!

**_Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment_**

Technical Support Specialist

**About This Role**

*   Provide high-level administrative and executive support to the Deputy Secretary, Senior Director, People Services and other executive leaders where required
*   Ongoing full-time opportunity to work with a high-performing and passionate team in the Victorian Public Service
*   VPS Grade 4: $97,955 - $111,142 plus superannuation

The Department of Justice and Community Safety (the department) is seeking a Business Support Coordinator to provide a critical role within Office of the Deputy Secretary. **About The Business Unit** The People, Safety, Culture and Communications (PSCC) group supports the department in workplace culture and people matters, including strategic communications, human resource policy and strategy; organisational culture and change; recruitment and retention; performance and development; pay, benefits and workforce reporting; safety and wellbeing; workplace relations; and employee conduct. PSCC promotes a culture to engage and develop the workforce, providing every person with the opportunity to unlock and achieve their potential. **About The Role** The role of Business Support Coordinator will oversee the day-to-day operations of the Deputy Secretary office as well as the People Services senior leadership team and provide exceptional business support. The role includes office management responsibilities, diary management, stakeholder liaison, quality assurance of incoming and outgoing briefs and communications, using contemporary systems and processes. **Some Of Your Duties Will Include**

*   Provision of high-quality, confidential administrative support to the Deputy Secretary and senior leaders in the People Services team, including email and meeting management, stakeholder liaison, preparation, coordination and distribution of papers, minute taking and coordination of actions, manage and organise events, conferences, visits, travel arrangements and meetings as required.
*   Supporting the Senior Strategic Adviser, provide high-quality assurance and review of incoming briefs and correspondence, amending briefs and liaising with business areas as required.
*   Establish and maintain administrative support systems and procedures to ensure the effective operation of the Deputy Secretary and senior leaders in the People Services team.

To learn more about this role before applying, please read the attached position description. **About You** To be successful in this role, you will have:

*   Demonstrated experience in providing high quality administrative support at the senior management level.
*   Demonstrated ability to analyse issues and determine priorities in an environment of tight and conflicting deadlines, to take initiative and work under limited direction.
*   Demonstrated proficiency in the use of Microsoft applications and Departmental specific software.

**Qualifications**

*   There are no mandatory qualifications for this role. However, a relevant qualification in a related discipline would be highly regarded.

**How to Apply** Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. _The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening._ _If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad._ **Important InformationCHILD SAFE STATEMENT OF COMMITMENT:** The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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